Contact · Inkplan

Inkplan is made by one person, WANG WENJIE, who also reads and answers the mail.

Fuuqiu · Fuuqiu@gmail.com

Reporting a bug

Please include as much of this as you can:

Your iPad model and iPadOS version.
The Inkplan version, shown in Inkplan's Settings.
Your Apple Pencil model, if the problem involves drawing.
What you did, what you expected, and what you saw instead.
A screenshot or screen recording, if possible.

When you'll hear back

Usually within a few days. One person answers, so weekends and time zones can add a little time.

Priority support with Pro

Priority support is part of Inkplan Pro: messages from Pro members are answered first.

Purchases and refunds

Purchases go through Apple. To cancel a subscription, open Settings → your Apple Account → Subscriptions. Refunds are requested from Apple at reportaproblem.apple.com, not from us: we can't issue them and never see payment details. For anything else about Pro, write to us.

A lost or reset iPad

We can't recover plans from a lost or reset iPad: there is no copy on any server of ours, so plans can only come back from an iCloud backup you made.

Your privacy

Your email address and your message are used only to reply to you. They are not added to any list or shared with anyone.

This is the same text that ships inside the Inkplan app (Settings), word for word.